Thank you for purchasing digital products from Read2Earn.shop.
Please read this Refund Policy carefully before making a purchase. By purchasing any digital product from our website, you acknowledge and agree to the terms stated below.
1. Digital Products
Read2Earn.shop sells digital products, including eBook bundles, digital learning resources, downloadable files, and access to digital content.
Our products are delivered digitally. No physical product will be shipped to you.
2. Refund Policy for Digital Products
Due to the nature of digital products, all purchases are generally non-refundable once the digital product, download link, access link, or digital content has been successfully delivered or made available to the customer.
Digital products cannot be physically returned once access has been provided.
Therefore, we recommend reviewing the product description, included content, access information, compatibility requirements, and other relevant details carefully before completing your purchase.
3. When You May Contact Us
You may contact our support team if you experience a genuine technical or delivery-related issue, including:
- Payment was successfully completed but access was not received.
- The provided download or access link is not working.
- You received the wrong digital product.
- You were charged more than once for the same order.
- A technical issue on our side prevents you from accessing the purchased product.
We will first attempt to resolve the issue by providing the correct access, replacement link, or other appropriate technical assistance.
4. Duplicate Payments
If you are accidentally charged more than once for the same order, please contact us with your order details and payment information.
After verification, any confirmed duplicate payment will be reviewed for an appropriate refund.
5. Failed or Pending Payments
If money has been deducted from your account but the order shows as failed or pending, please contact us with your transaction details.
In some cases, failed transaction amounts may be automatically reversed by the bank or payment service provider according to their applicable processing timelines.
6. Non-Refundable Situations
A refund will generally not be provided where:
- The digital product has already been successfully delivered or made accessible.
- The customer changes their mind after purchasing.
- The customer purchased the product without reviewing its description.
- The customer no longer needs or wants the product.
- The customer’s device, software, internet connection, storage, or other personal technical environment causes an access issue that is not attributable to Read2Earn.shop.
- The customer expected content, features, rights, or services that were not stated on the product page or landing page.
- The customer has already accessed, downloaded, copied, or used the digital content.
Nothing in this policy is intended to exclude or limit any rights or remedies that cannot lawfully be excluded under applicable law.
7. Product Access Issues
If you are unable to access your purchased product, please contact our support team before raising a payment dispute.
Provide the following information:
- Your name
- Email address or mobile number used during purchase
- Order ID, if available
- Payment/Transaction ID
- Description or screenshot of the issue
We will use this information to verify the order and assist you.
8. Refund Processing
Where a refund is approved after verification, it will normally be issued to the original payment method, subject to the payment gateway, bank, or payment service provider’s processing timelines.
The time required for the refunded amount to appear in your account may vary depending on your bank or payment provider.
9. Cancellation
Because our products are digitally delivered, an order generally cannot be cancelled after the digital product or access has been delivered.
If you contact us before delivery or access is provided, we may review the request based on the status of the order.
10. Contact Us
For refund, payment, delivery, or product-access related queries, please contact:
Read2Earn.shop
Website: read2earn.shop
Email: [SUPPORT EMAIL]
WhatsApp/Phone: [SUPPORT NUMBER]
Support Hours: 10am to 6pm
Please include your order or transaction details so that we can assist you efficiently.